Thank you For Booking with us

We will get back to you as soon as possible with a quotation and conformation

Most frequent questions and answers

When will you get back to me?

We try our best to reply within 24 hours as a result of our timezone being GMT +7

Is my booking confirmed?

We are a small, boutique resort and we check each day for bookings. We will get back to you as soon as possible with conformation.

How can i pay?

We offer several methods of payment including:

  • PayPal (we will send you a secure online invoice)
  • Card payment (this incurs a 3% cost due to bank charges)
  • Cash on arrival at our resort

Can you arrange tranfer?

We can arrange transfer from anywhere in Luang Prabang town, including to and from the airport.

It is just an additional $20 each way.

How far are you located from Luang Prabang Town Center?

Chateau Orientale is located around 14 KM away from the main town center. We offer a shuttle service into the old town for an additional 100,000 kip per trip

Can we include breakfast?

Yes, we charge just $5 per person per day for breakfast and you can also order lunch and dinner from our extensive menu. We accept cash in KIP, USD & BAHT as well as card, (bank charge 3%)

What activities are available?

We have many amazing tours and experiences for the adventurous types! You can check out our Tours Page Here

Do I have to book tours in advance?

It is up to you. You can confirm any tour you like the look of before, or you can decide when you arrive!

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COVID-19 UPDATE

Dear friends and partners,

As you are aware, the rate of Covid-19 infection remains low in Laos and the lockdown has been lifted last Monday, allowing most businesses to resume their normal activities.

Feel safe and secure at Chateau Orientale

We have used this lockdown period to step up precautionary measures throughout our policies and procedures and to implement a comprehensive staff training to make sure that our guests and team members can continue to feel safe and secure at Chateau Orientale. 

Our new working practices are based on WHO’s recommendations, as well as government policies, in particular directives 142 and 143 of May 3rd, 2020.